Home   |    RTI   |    Feedback   |    Sitemap   |    Contact Us    Click For Hindi Version
About Mumbai Port
Citizen Charter
Facilities
Vessels Position
Services
Estate
Statistics
Tariff
Exchange Rate
Vacancy
Acts and Bye Laws
Circulars, Forms and Procedures
Environment
Contracts
Events, Awards and Certification
Defaulters
Vigilance
Service Feedback from Custom House Agent / Importer / Exporter

 

MONTH   ( e.g. JAN-2008 )   : Location   :
1. Details of Cargo:
a) Import
Vessel Name
IGM No.
IGM Date  ( e.g. 01/01/08 )
b) Export
Shipping Bill No.
2. Were your documents processed promptly by Mbpt staff ? Yes No
3. Did you experience smoot operation while handling container / cargo  in following areas
a) Container grounding Yes No
b) Free approach to container / cargo Yes No
c) Adequate supply of labours Yes No
d) Adequate carting space for export Yes No
4. Were the traffic movement smooth and congestion free ? Yes No
5. Did you find the MbPT staff adequately co-operative in guiding you for your work  ? Yes No
6. Are you staisfied with the services ( Select the appropriate * )
Very Good Good Average Poor
(* If performance is average / poor, please indicate specific reasons / observations and suggestions, if any.)
7. Suggestions, if any, for improvements
8. Name of Company
8. Name of the Person
9. Email
10. Contact No.
Code Image - Please contact webmaster if you have problems seeing this image code Load New Code
Note : Vessel agents / CHA can also send their feedback forms through Post / FAX -66567031/ Email dmcfs@mbptmail.com



Back
Visitor No: 506473
Copyright Policy   |    Hyperlinking Policy   |    Terms and Conditions   |    Privacy Statement   |    Web Information Manager      
This is the official Website of Mumbai Port Trust (MbPT),
An Autonomous Body of the Government of India under the Ministry of Shipping